Trouble-Shooting Your Water Softener: 3 Things To Know

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Using a water softener in the home offers many benefits to those living in areas where the water is considered to be hard. Soft water makes it possible for laundry and dish detergents, shampoos and soaps to work better with no need to boost the amount used. Soft water also helps to eliminated the problem of lime scale deposits on bath tubs and showers and mineral build up inside pipes and appliances. If you have become accustomed to soft water only to discover that your water softener is not working properly, the following troubleshooting tips can help you determine the problem so that finding a solution is easier.

Water discoloration issues 

Water that has processed through the water softener system and appears discolored, instead of pure and clean can have a number of causes. These include: 

  • high levels of rust from worn plumbing pipes (known to cause softened water to have a brown tint)
  • excessive amounts of dirt or sediment from the incoming water supply (known to cause softened water to look cloudy or brownish in color)
  • bacterial growth inside the softener components (known to cause the water to appear cloudy)

In addition, ion exchange resin beads that are yellowish in color can spill into the water supply if the softener system malfunctions. Possible fixes for discoloration issues include flushing the system and pipes, sterilizing with chlorine or hydrogen, peroxide, and taking steps to ensure that the feeder supply is not causing the discoloration issue.

Noisy operation

During the regeneration cycle, it is common for water softener systems to make some sounds due to the number of moving parts and the movement of water through the appliance. If, however, your system suddenly becomes unusually noisy while operating, it may be showing signs of clogs in tubes or valves, damaged air valves, or have loose or worn parts in the timer system.  

Salty water 

When softened water suddenly begins to taste salty or leaves a salt-laden film on dishes in your dishwasher the appliance may be malfunctioning and using too much salt. If using the controls to reduce the salt dose does not successfully alleviate the problem, it may be that a clog has formed in a drain hose that is preventing the brine from being properly flushed from the resin tank. 

Living with hard water because of a malfunctioning water softener is no fun. If you are still experiencing a problem with your system, calling a reputable water softener repair service can help you quickly restore soft water to all areas of your home. 

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